Edlagan, Trent Reznor D. Customer satisfaction at Hotel A Tagaytay sentiment analysis of consumer-generated reviews on Facebook. / Trent Reznor D. Edlagan, Ma. Trisha Joy F. Lee, Louise Kaye S. Paredes, and Deniel C. Tibayan. - 28 cm. Includes bibliographic references. LC Class. No.: T TOUR E35 2025