integrating total quality management and operations management Camilar-Serrano, Angelita Ong creator text 2025 monographic eng

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xii, 154 pages ; 26 cm. ch. 1. Foundations of TQM and operations management. -- ch. 2. Quality management systems and operational efficiency. -- ch. 3. Lean manufacturing and six sigma. -- ch. 4. Strategic planning and performance measurement. -- ch. 5. Supply chain management and quality control. -- ch. 6. Technology and innovation in TQM and OM. -- ch. 7. Human resources and organizational culture. -- ch. 8. Sustainability and corporate social responsibility. Angelita Ong Camilar-Serrano. Includes bibliographical references Total quality management FIL HD 62.15 C36 2025 9786214272433 260805 20260812093056.0