00299nam a2200085Ia 4500008004100000021001100041100003000052245007600082264005500158230517s9999    xx            000 0 und d  aSHS1781 aCortez, Felicitas Maranan14aThe art of effective oral communication /cCortez, Felicitas Maranan.  aMandaluyong City : bBooks Atbp Pub. Corp, c2016.