TY - BOOK AU - Cruz, Eliseo Dela Cruz AU - Soriano, Oscar Gatchalian TI - Human behavior & crisis management SN - 978-971-9986-03-4 AV - HV 6080 C889 2014 PY - 2014/// CY - Cabanatuan City PB - Nueva Ecija Review Center & Educational Supplies, KW - Criminal behavior KW - Criminal psychology KW - Crisis management KW - Deviant behavior N1 - Paperback. Includes bibliographical references (pages 181-185). ; Accession No. 25246 was reaccession from 6943. ; Accession No. 25247 was reaccession from 6944; Chapter 1. Human Behavior -- Chapter 2. Deviant behavior -- Chapter 3. Mental disorders -- Chapter 4. Abnormal psychology -- Chapter 5. Crisis management -- Chapter 6. Managing hostage situation -- Chapter 7. Negotiation approaches and operational procedures -- Chapter 8. The first responders and the barricade matrix -- Chapter 9. Media operations and communication specialists -- Chapter 10. Contemporary terrorism -- Chapter 11. Terrorists negotiation -- Chapter 12. Philippines' experience.; CRIMINOLOGY ER -