TY - BOOK AU - Cardon, Peter W. TI - Business communication: developing leaders for a networked world SN - 9781266158216 AV - SHS HF 5718 C36 2024 PY - 2024/// CY - New York PB - McGraw Hill , KW - Business Communication N1 - Includes bibliographical references and index; pt.1 Introduction to business communication -- Establishing credibility -- pt.2 Principles of interpersonal communication -- Interpersonal communication and emotional intelligence -- Team communication and difficult conversations -- Inclusion in a diverse workplace -- Global communication -- pt.3 Principles for business messages -- Creating effective business messages -- Improving readability with style and design -- Email and other traditional tools for business communication -- Collaboration tools and social media for business communication -- pt.4 Types of business messages -- Routine business messages -- Persuasive messages -- Bad-news messages -- pt.5 Reports and presentations -- Research and planning for business proposals and reports -- Completing business proposals and business reports -- Planning presentations -- Delivering Presentations -- Employment communications N2 - "Taking Peter Cordon's practitioner and case-based approach, this text helps students develop an understanding of how course content applies to the business world. Maintaining a central theme of credibility, this book communicates why credibility is essential to effective communication in today's rapidly changing business environment. Cordon's text, integrated with Connect for Business Communication, provides a contemporary yet traditional view into the business communication field, empowering students to learn bedrock communication principles while also staying up to date with cultural and technological changes in the business world-transforming them into leaders for a networked world"-- Provided by publisher ER -