Cajiao, Israel Tinoco

Front office management / Israel Tinoco Cajiao - xi, 251 pages : illustrations ; 26 cm.

Includes bibliographical references and index.

Front office- introduction -- Duties and responsibilities of front office staff in a hotel -- Effective interdepartmental communications -- Hotel reservation systems -- Property management systems -- Guest registration -- Front office accounting system in hotel -- Standard operating procedures (SOPs) for front office.

9781774697191


Hotel management

SHS TX 911.3 C35b 2024