00959nam a22002057a 4500003000400000005001700004008004100021020001800062050002700080100002600107245005200133264005800185300004500243336002100288337002500309338002300334500005100357505032400408650002100732OSt20240429095342.0240429b |||||||| |||| 00| 0 eng d a9781774697191 aSHS TX 911.3 C35b 2024 aCajiao, Israel Tinoco aFront office management /cIsrael Tinoco Cajiao aBurlington, Canada :bToronto Academic Press ,c2024. axi, 251 pages :billustrations ;c26 cm. 2rdacontentatext 2rdamediaaunmediated 2rdacarrieravolume aIncludes bibliographical references and index. aFront office- introduction -- Duties and responsibilities of front office staff in a hotel -- Effective interdepartmental communications -- Hotel reservation systems -- Property management systems -- Guest registration -- Front office accounting system in hotel -- Standard operating procedures (SOPs) for front office. aHotel management