TY - BOOK AU - Cajiao, Israel Tinoco TI - Front office management SN - 9781774697191 AV - SHS TX 911.3 C35b 2024 PY - 2024/// CY - Burlington, Canada PB - Toronto Academic Press KW - Hotel management N1 - Includes bibliographical references and index; Front office- introduction -- Duties and responsibilities of front office staff in a hotel -- Effective interdepartmental communications -- Hotel reservation systems -- Property management systems -- Guest registration -- Front office accounting system in hotel -- Standard operating procedures (SOPs) for front office ER -