TY - BOOK AU - Austria,Mary Chris A. AU - Domingo,Arjhel Valenton TI - Operations management SN - 9786214093045 AV - FIL TS 155 A97 2025 PY - 2025/// CY - Mandaluyong City PB - Chapter House KW - Production management KW - Hospitality industry KW - Management N1 - Includes bibliographical references; ch. 1. Introduction to operations management -- ch. 2. A view of global operations -- ch. 3. Design of goods and services -- ch. 4. Managing quality -- ch. 5. Process strategy -- ch. 6. Location strategy -- ch. 7. Layout strategy -- ch. 8. Human resources strategy -- ch. 9 : Supply chain management -- ch. 10. Inventory management -- ch. 11. Scheduling and maintenance -- ch. 12. Special topics in operations management ER -