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001 UP-99796217613998469
003 Buklod
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020 _a9781284141429 (paperback)
035 _a(iLib)UPD-00536373844
040 _aDLC
_dDCAL
_erda
041 0 _aeng
042 _aDMLUC
090 _aR 727.3
_bV36 2020
100 1 _aVan Servellen, Gwen
_d1942-
_eauthor.
245 1 0 _aCommunication skills for the health care professional
_bcontext, concepts, practice, and evidence
_cGwen van Servellen, PhD, RN, FAAN, Professor Emeritus, School of Nursing, University of California, Los Angeles.
250 _aThird edition.
264 1 _aBurlington, MA
_bJones & Bartlett Learning
_c[2020]
300 _axxii, 611 pages
_billustrations
_c23 cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 0 _aPart I. The Context for Health Care Communications in an Evolving Health Care System -- Part II. Foundations for Understanding Communications in Health Care -- Part III. Critical Competencies in Therapeutic Communications -- Part IV. Communications to Ensure Comprehensive and Continuous Patient-Centered Care under Challenging Circumstances -- Part V. Beyond Patient-Provider Encounters: Managing Communications Within and Across Relevant Constituencies -- Part VI. Ethics and Communications in Health Care -- Part VII. Transforming Health Care through Changing Patient Behaviors and Systems of Care -- Part VIII. Evidence Supports the Importance of Effective Communications.
520 _a"Communication Skills for the Health Care Professional addresses the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Third Edition is a thorough revision that features many new chapters while also combining other chapters for a text that can be used in a single semester course. Features: Provides a psychosocial and physiologic contextual background for understanding sensual development and verbal and nonverbal expression. Teaches communication skills one at a time allowing for contiguous mastery over a set of therapeutic interventions. Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning."--Provided by publisher.
650 0 _aAllied health personnel and patient.
650 0 _aInterpersonal communication.
650 0 _aCommunication in medicine.
842 _aBook
905 _aFO
942 _aElectronic Resource
999 _c19136
_d19136