000			01040nam a22002417a 4500
003			OSt
005			20240510144313.0
008			240430b |||||||| |||| 00| 0 eng d
020			_a9781398605824
050			_aSHS HF 5718 B37 2022
100			_aBarker, Alan
245			_aImprove your communication skills : _bhow to build trust, be heard and communicate with confidence / _cAlan Barker
250			_a6th edition.
264			_aLondon, UK : _bKogan Page Limited , _c2022.
300			_ax, 156 pages ; _c22 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aIncludes bibliographical references and index.
505			_aWhat is communication? -- What's your communication style? -- Seven ways to improve your conversations --The skills of enquiry -- The skills of persuasion -- Storytelling and the users of narrative -- Making a presentation -- Putting it in writing -- Tough conversations.
650			_aBusiness Communication
942			_2lcc _cBK _kEAC Cavite-SHS
999			_c94861 _d94861